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Frequently Asked Questions

Our most common detailing questions answered! If you have more, please contact us.
Do I Need to Make an Appointment?
Do I need to make an Appointment for a Detail?

Yes! While many shops book multiple customers in one day or accept drop ins, at Prestige Auto Detail we prefer to work on one vehicle at a time. This allows us to focus our complete attention on yours and yours only without the need to rush in order to get to the others waiting in line. We are a premium service, and with this comes longer periods spent on the vehicle. In order to keep our high standards, we cannot cut corners, and only having one project at a time allows us to achieve great results. Many detailers book weeks in advance, so pre-booking is a great way to manage your busy schedule. When you are setting up your appointment, some things to consider are:

  • Can I do without my vehicle for an entire day?
  • Can I be assured my detailer will complete the job on time?
  • Can I drop off the day before instead of the morning of?
  • If having a ceramic coating applied, can I wait to pick up the vehicle after the coating has had time to cure?

Consult with us to go over any other questions you might have. We aim to make your experience with us as stress free as possible. Let us work with you to make your appointment a breeze!

Do Ceramic Coatings Prevent Rock Chips?
Do Ceramic Coatings Prevent Rock Chips?

While ceramic coatings are very durable and have a hard surface, they are not, in most cases, able to prevent paint damage from rocks and other debris blasted at the car during driving. Paint protection films are the best solution in this department. Since they have an actual visible thickness and pliable composition, they can absorb and deflect the impact of small debris.

For the best of both worlds, we can overcoat most PPF with a ceramic coating to add greater gloss, slickness, water beading and swirl resistance. We have a special PPF specific ceramic coating designed to increase the lifespan of the film and prevent yellowing. We have done many vehicles this way with superior results.

How Much Does a Ceramic Coating Cost?
How much does a Ceramic Coating cost?

A ceramic coating is a durable, micro thin coating that is hand applied to the surface(s) of a vehicle. In order to prepare for the actual coating application itself, the vehicle must first be extensively washed, totally dried, decontaminated to remove all embedded debris, polished to enhance the paintwork to which it is applied (which can be in excess of 8hrs), and then surgically cleaned to remove any polishing/ wash residue. Once that is done, the coating can be properly applied by hand, panel by panel, and levelled by hand so as to eliminate the chances of high spots and smears. Once the vehicle is completely coated, it must be kept dry and clean for a minimum of 12 hours to allow the coating to cure to its initial hardness, and fully bond to the paint. The coating will continue to bond for 7 days after install too, finally reaching peak hardness.

As you can see, this process is extremely labour intensive and time consuming. Achieving great results with a ceramic coating cannot be done by rushing or cutting corners, this will only ever lead to mistakes and a poor quality coating job. So, to answer the question of what a ceramic coating costs, one must evaluate the condition and size of vehicle and type of product being installed. A small sports car will cost less than a large SUV or pick-up truck, simply because of the size and associated product costs and time spent. A brand new off the lot white car will cost less than an aged black car with major paint defects.  Our ceramic coating packages require an in person consultation to evaluate your desires for what the paint should look like, and also assess the way in which the vehicle is used to determine the proper coating. 

Please contact us to get an estimate of the overall cost of your ceramic coating.

How Long Does an Installation Take?
How Long Does an Installation Take?

  • Full Front PPF takes one day to install
  • Ceramic Coating Packages take between one and two days to complete
  • Vehicles are required to sit inside overnight to cure and will be ready for pick up the next day
Common Problems with Ceramic Coatings
Most Common Problems with Ceramic Coatings

Ceramic coatings are not indestructible or impenetrable. FEYNLAB coatings are some of the most durable and protective coatings that you can have applied to your vehicle, even with their limitations.

We make no promises we cannot deliver so we are happy to share some of the main issues that you may see with a coating:

High Upfront Cost: Ceramic coatings aren't cheap, especially the premium ones that we install. However, if you think about the cost of your vehicle and the length of time the coating lasts (upwards of 6 years for high-end coatings), the cost for a ceramic coating can amount as little as $1/day. This doesn't account for the added value you applied to your vehicle in both protection and resale value. So, while they are expensive, they are worth every penny.

Water Spotting: Susceptibility to water spotting is one of the limitations of a ceramic coating, but also every other vehicle as well. Proper maintenance is key to preventing this, and with proper technique and education, you can eliminate this issue completely. Ceramic coatings are constantly becoming better each year, and new advances in water spot resistance are remarkable. Not washing in direct sunlight, using a rinseless wash, completely drying your vehicle when washing, parking inside/ under cover or regularly having it detailed are all ways to reduce the chances of water spots forming. In most cases, these spots aren't permanent and can be removed with the right product or technique if addressed soon. But if left for long periods or exposed to hard water, the spots can begin to etch the paint and damage it. But this is also why you had a coating applied, to protect the clear coat from such issues.  Ask us about proper maintenance of your coating and enjoy peace of mind, while letting the coating itself do the hard work.

Coating Failure: Coating failures are most commonly attributed to the coating's "end of life". This can be avoided by proper long-term maintenance of the coating to maximize its lifespan. This can be done through reapplication or surface treatment. When properly installed by certified professionals, the likelihood of failure is very low. However, we stand behind all of our installations 100% so if there are any issues, we would love for the opportunity to make it right.

What is Paint Correction?
What is Paint Correction?

Paint Correction: The act of removing surface defects from the paintwork of a vehicle via machine polishing to increase optical clarity.

Paint Correction is crucial to your vehicle not only looking fantastic, but also for proper bonding of your Feynlab Ceramic Coating of choice. We pride ourselves in approaching this process with surgical precision, so your vehicle looks better than you ever imagined possible.

By mechanically abrading your vehicles paintwork with various sizes of dual-action machine polishers, swirl and scratch marks will be removed which will dramatically amplify gloss, metallic and pearl flake, and optical clarity.

The Paint Correction phase of a Ceramic Coating Treatment is what separates a mediocre job from a truly world-class job. We meticulously machine polish your paintwork from rocker to roof to ensure your vehicle looks amazing prior to installation of your Feynlab Ceramic Coating of choice. Paint Correction is truly our specialty!

Do I need to remove my personal items from my vehicle?
Removal of Personal Items

While most vehicles we see have normal amounts of clutter inside, we always ask that you remove any and all personal items from the interior of your car before we detail it. Having to remove junk, garbage and personal items from the inside takes us more time and must be done before any cleaning can occur. Sometimes this will incur a charge. It's also hard for us to distinguish whats garbage and whats not. Also, some of our cleaning chemicals may not react well on certain items, so we advise that everything be removed to allow us the best chance of safely cleaning your interior.

Is My Vehicle Secure at your Location?
Vehicle Security

Absolutely. Our location is incredibly secure and monitored 24/7 to ensure the safety and security of our customer vehicles. We have worked on some very expensive vehicles and have gone to great lengths to ensure we can be trusted with your vehicle.

Do I need To Provide A Deposit?
Deposit Info

Once the services are chosen and dates are secured, the booking will be created, and the $300 non-refundable deposit will be emailed for payment. The deposit can be paid online with CC or Debit Card. Once the deposit is paid, your job is fully locked in and good to go. The deposit must be paid within 24 hours of the booking being made. If the deposit is not paid within this time frame, the job will be canceled. The deposit will go towards the final purchase price of the job. Be sure to check your junk folder for the deposit email.

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